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General Manager

Company: Bolay Enterprises, LLC
Location: Miami
Posted on: November 6, 2024

Job Description:

Job Responsibilities

  • Oversee every aspect of restaurant operations.
  • Ensure excellent guest service that meets or exceeds expectations.
  • Ensure that the restaurant is adequately staffed to meet guest needs.
  • Control day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
  • Work with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility, and labor costs.
  • Operate the business in accordance with the company policies and applicable laws.
  • Directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
  • Manage all shifts, which include daily decision-making, staff support, scheduling, and planning while upholding standards, product quality, and cleanliness.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Enforce safe work behaviors to maintain a safe environment for both guests and crew members.
  • Monitor daily activities to ensure quality food and cleanliness standards.
  • Meet the restaurant's P&L and expense goals.
  • Promote suggestive selling techniques.
  • Maintain professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
  • Prepare quarterly Sales and projections for area supervisor approval including follow-up on store action plans.Benefits
    • Flexible Scheduling
    • Competitive Pay
    • Discounted/Free Shift Meals
    • Active Lifestyle Uniforms
    • Holidays and early closures
    • Medical, Dental and Vision Benefits
    • Paid Time Off
    • 401KOur EthosTo inspire our team and guests to be the best versions of themselves through our extraordinary culture.The MissionBolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you.Requirements & Qualifications
      • Bachelor's Degree or equivalent combination of education and experience.
      • Minimum of 3 years of experience as a salaried manager in full service, casual dining.
      • Experience with full service alcohol serving facility desirable.
      • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
      • Demonstrated leadership skills, including coaching, directing, and motivating a team.
      • Some exposure to P&L and sales building highly desirable.
      • Stand up/be on your feet for long periods of time.
      • Able to lift over 25lbs.
      • Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist.
      • Maintain a clean and neat work station following health code and sanitation standards.Accolades and Achievements
        • Voted FORBES 500 Best Start Up Employers 2020.
        • Voted Glassdoor's Best Place to Work 2019/2020.
        • Voted Great Place to Work 2019/2020.Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit Everify.com.
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Keywords: Bolay Enterprises, LLC, Miami , General Manager, Executive , Miami, Florida

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