Director, Inflight Operations

Company: American Airlines
Location: Miami
Posted on: March 17, 2025

Job Description:

Location: Miami Intl Apt (MIA-TRML)Cities:Requisition ID: 77893Job DescriptionIntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this job

• The Director, Inflight will lead, plan, and oversee all aspects of assigned flight attendant bases.What you'll doAs noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Leads, develops, and motivates Inflight management teams across multiple locations to drive accountability and results for base operational effectiveness.
  • Partners with the Inflight Attendance and Performance teams to ensure that flight attendants adhere to policies and procedures.
  • Collaborates with station leadership to drive operational metrics.
  • Acts as an escalation point for flight attendants.
  • Establishes and maintains relationships with local APFA reps to reach balanced decisions for the company and the Flight Attendants.All you'll need for successMinimum Qualifications - Education & Prior Job Experience
    • Demonstrates the highest level of ethics and integrity.
    • Bachelor's degree in relevant studies, or equivalent experience/training; Advanced degree preferred, FAA certificate a plus.
    • 7 years of experience in aviation leadership; contract labor experience preferred.
    • Ability and willingness to travel as necessary.
    • Ability to lead, motivate, coach, and set clear expectations for Inflight base leadership.
    • Ability to build and facilitate long-term relationships at all levels, both internally and externally.
    • Ability to delegate effectively and handle multiple responsibilities, manage available resources, make timely decisions, and understand the impact of those decisions on others.
    • Ability to demonstrate time management, multi-tasking, and organizational skills.
    • Ability to demonstrate flexibility and work a varied schedule.
    • Ability and willingness to remain current with industry practices and developments.
    • Mentoring and relationship building skills with ability to manage group and interpersonal conflict situations.What you'll getFeel free to take advantage of all that American Airlines has to offer:
      • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
      • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start; we also offer virtual doctor visits, flexible spending accounts and more.
      • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with
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Keywords: American Airlines, Miami , Director, Inflight Operations, Executive , Miami, Florida