Management Trainee (Sales-ISR)
Company: Hajoca Corporation
Location: West Palm Beach
Posted on: April 3, 2025
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Job Description:
Management Trainee (Sales-ISR)
If the following job requirements and experience match your skills,
please ensure you apply promptly.
West Palm Beach, FL, USA Req #7438
Thursday, January 16, 2025
Hajoca Corporation is one of the country's largest privately-held
wholesale distributors of plumbing, heating & cooling, and
industrial supplies. Founded in 1858, Hajoca is a company based on
the principles of "Service, Integrity, Reliability," and on
relationships of trust and support with teammates, customers, and
suppliers. Throughout its history, Hajoca has played an active role
in shaping advances in plumbing. However, we attribute our success
to two simple truths; a unique business philosophy and talented
people. Hajoca is all about the people, who give us our advantage,
and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized
environment where each of our locations, called Profit Centers
(PCs), is run by the Profit Center Manager as if it were their own
small business. A typical is the heart of our business and consists
of a warehouse, counter, sales office, and (sometimes) a showroom.
Our PCs conduct business under and offer a customized business
approach, honoring what's special about each local marketplace.
Gorman Company is one of those trade names and is looking for a
Management Trainee (Sales-ISR) at their West Palm Beach, FL
location .
Are you an excellent communicator that knows the value of customer
service? Are you analytically minded and always looking for
opportunities for success and improvement? Do you have the
determination to close sales, build lasting relationships, and lead
a department? If so, we'd like you to join our team as Counter
Sales Department Lead.
About the Role:
You will:
Oversee all aspects of performance, sales operation, and financial
performance of the Counter Sales department.
Analyze sales and inventory performance reports and implement
appropriate strategies to increase sales, improve operating
efficiencies, manage assets and increase return on investment and
profit sharing.
Work with the Profit Center Manager to establish revenue and margin
targets.
Serve as an escalated point of contact for customers with inquiries
or concerns and ensure a high level of customer satisfaction.
Work with vendors and representatives to ensure displays are
current and that counter days are scheduled regularly.
Confidently assist customers who purchase and/or pick up
merchandise at the Profit Center.
Accurately process and fill Sales Orders generated at the sales
counter.
Verify the Pick Ticket ship date is the date the material is picked
up by the customer, update accordingly, and obtain customer
signature before releasing material.
Provide customers with reliable information regarding product
specifications, pricing, and availability.
Process cash sale returns and refund paperwork in accordance with
Company policy and procedure.
Maintain and insist upon a safe working environment in accordance
with Company policy and procedures.
Safeguard and maintain all Profit Center assets -building, fleet,
equipment, inventory, and receivables.
Assist co-workers in servicing customers, including answering
incoming calls, stocking merchandise in the warehouse, and pulling
orders for delivery.
Successfully complete required safety and compliance training
programs as assigned.
Perform other reasonably related duties as assigned by immediate
supervisor and other management as required.
About You:
5+ years' experience in customer service or counter sales;
contractor sales preferred.
Knowledge of products sold at the Profit Center
Valid driver's license
Our ideal candidate will also:
Demonstrate outstanding customer service, verbal communication, and
generous listening skills.
Maintain an up to date and comprehensive knowledge of products; be
able to suggest associated products for purchase.
Be able to build and maintain a positive working relationship with
customers, vendors and co-workers.
Be able to ask probing questions to understand customer needs,
overcome objections by recommending profitable solutions, and ask
for the order.
Know of, be able to apply and practice safety precautions in a
warehouse and material handling environment.
Be able to learn to operate warehouse material-handling
equipment.
Be able to learn to operate and demonstrate hand tools.
Be able to add, subtract, multiply, and divide, using whole
numbers, common fractions, and decimals.
Be able to learn and operate the computer related systems used to
process orders.
Read, write, speak, and understand English.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their
talents to drive business and want to share in the financial
success their efforts yield. In addition to a competitive starting
wage, we offer a Profit-Sharing Program that provides each team
member with an opportunity to earn a direct share of the profits on
an annual basis. In addition to our generous compensation package,
Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per
week):
Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (sick time also offered to
PT team members as required by state law)
Paid pregnancy and parental leave
Paid day of community service
Full-time and part-time benefits:
401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and
professional growth
Company wellness program
Employee discounts
College tuition benefits
*Please note that benefit offerings may differ for teammates
covered under a collective bargaining agreement or employed through
an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action
Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity/expression, national origin, age, veteran status,
disability, or any other protected category pursuant to federal,
state or local laws and will not be discriminated against on the
basis of any such categories/status. Hajoca values diversity,
equity and inclusion and this policy applies to all employment
practices at Hajoca. Hajoca is committed to providing reasonable
accommodations for qualified individuals with disabilities
including, but not limited to, during the application process.
Please let us know if you need assistance or an accommodation due
to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon
pre-employment drug screening, and successful completion of a
criminal background investigation subject to any federal, state and
local laws.
#MON
Other details
Pay Type Salary
West Palm Beach, FL, USA
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