Casino Operational Analytics Analyst

Company: Carnival Corporation & plc
Location: Miami
Posted on: March 3, 2025

Job Description:

Under the general supervision of the Manager of Casino Operational Analytics, the Analyst of Operational Analytics is responsible for identifying opportunities to improve corporate performance by analyzing and optimizing all aspects of the casino operations and relevant areas including revenue, costs, forecasts, general operations, marketing, and gaming industry specific data (i.e. slot performance, volatility, and hold). This position will perform objective analysis of gaming operations, present findings & recommendations to Operations Management under the guidance of the Manager of Casino Operations and Analytics.Essential Functions:

• Thorough analysis of key performance data, identify ways in which yield from key revenue sources may be improved.
• Perform adhoc and regular cadence analytics and reporting that supports current goals and business initiatives.
• Utilize and enhance department KPI's and reporting to challenge team and drive improvement in team's results. Identify and implement corrective action when off-track.
• Ensure processes are in place to measure overall effectiveness of casino assets and ensure assets are continuously maximized.
• Prepare and present executive summary of analytical and operational results for the senior management on a monthly/quarterly basis.
• Create collaboration tools for onboard teams and work to remove or reduce intra and interdepartmental communication barriers. Create a forum for revenue generating ideas.
• Lead by example by 'respecting and protecting' the health and safety of yourself and others.
• Ensure your team and colleagues speak up report all accidents, 'near miss' incidents and work related ill health conditions.
• Help your team follow HESS rules and procedures by promoting the HESS Golden Rules.
• Attend HESS training & conduct risk assessments where required.
• Demonstrate HESS leadership in accordance with our Heroes of Safe & Well programmer.
• Performs other duties as assigned.Qualifications:
  • Bachelor's Degree in a data-related, computer, or mathematical field. Master's Degree a Plus.
  • 2+ years of experience in performance/financial analysis.
  • Commanding knowledge of SQL, Tableau, Power BI, or comparable BI applications or query tools.
  • Proficiency in Excel and other Microsoft products. Java, Oracle, data warehousing, and BI experience is a plus.
  • Experience with Python, R or other data science tools is a strong plus.Knowledge, Skills & Abilities:
    • Excellent communication skills both verbal and written.
    • Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities.
    • Conceptual thinker with strong analytical skills. Creative yet practical problem solver.
    • Strong time management skills with the ability to manage multiple tasks and prioritize effectively.
    • Highly driven and self-motivated, with an entrepreneurial spirit.
    • Ability to flourish in a multi-cultural environment.
    • Ability to work independently and as part of a team.
    • Skilled in the use of personal computers and other office equipment.
    • Strong software skills a must, especially with query/reporting tools used for statistical analysis.
    • Skilled in research, audit & problem solving.
    • Strong attention to detail, with a high degree of accuracy in work product.
    • Superior written & oral communication skills. Effective communicator in framing and presenting a concept or hypotheses.
    • Self-motivated with ability to work independently.
    • Ability to manage time effectively, set priorities and meet deadlines.
    • Ability to learn and adapt to change.
    • Ability to recognize positive and negative trends affecting the business.
    • Must be able to work both remotely and within an office environment.Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.Travel: Less than 25% with shipboard travel likely.Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.This position is classified as "in-office." Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
      • Health Benefits:
        • Cost-effective medical, dental and vision plans.
        • Employee Assistance Program and other mental health resources.
        • Additional programs include company paid term life insurance and disability coverage.
        • Financial Benefits:
          • 401(k) plan that includes a company match.
          • Employee Stock Purchase plan.
          • Paid Time Off
            • Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
            • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
            • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
            • Other Benefits
              • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends.
              • Personal and professional learning and development resources including tuition reimbursement.
              • On-site preschool program and wellness center at our Miami campus.#LI-Hybrid#LI-LS1About Us:Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guests through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
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Keywords: Carnival Corporation & plc, Miami , Casino Operational Analytics Analyst, Hospitality & Tourism , Miami, Florida