Program Screening Specialist (Hybrid)

Company: Mohr Talent
Location: Miami
Posted on: February 28, 2025

Job Description:

The Health Screening Technician will support multiple demographics by conducting health screenings, responding to questions about program qualifications, and providing information on available benefits. The individual in this role will play a critical part in assisting individuals in understanding and accessing health-related programs and services, ensuring a high level of customer service and confidentiality. This position is essential for promoting health equity and access to critical services within the community.

Essential Duties and Responsibilities:

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• Conduct health screenings for program participants, collecting relevant health data, and providing guidance on program eligibility.
  
• Answer questions regarding health program qualifications, benefits, and application procedures.
  
• Provide clear and accurate information to diverse populations, including low-income, elderly, immigrant, and disabled individuals, ensuring cultural sensitivity and understanding.
  
• Assist individuals in completing necessary documentation and forms for eligibility determination.
  
• Collaborate with other health professionals and team members to support client needs and ensure smooth enrollment into programs.
  
• Maintain accurate and confidential records of health screenings, participant information, and program eligibility status.
  
• Adhere to organizational policies and regulations regarding client confidentiality, HIPAA compliance, and data protection.
  
• Assist in organizing outreach activities and health education events to promote awareness of available health programs and services.
  
• Provide assistance with follow-up communications for clients needing additional support or information.
  
• Participate in training and professional development to stay up-to-date with health screening procedures and program qualifications.
  
  
  Qualifications:
  
  
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  • Minimum of a Bachelor's degree in healthcare, public health, social work, or a related field, OR equivalent experience in nonprofit customer support or healthcare-related roles.
    
  • Previous experience in a healthcare, social services, or customer service role is a plus.
    
  • Strong interpersonal and communication skills with the ability to interact effectively with diverse populations.
    
  • Ability to explain complex health information in a clear and accessible manner.
    
  • Strong attention to detail and organizational skills.
    
  • Ability to handle sensitive information with confidentiality and discretion.
    
  • Basic knowledge of health screenings, programs, and eligibility requirements preferred.
    
  • Bilingual or multilingual abilities are a plus (depending on the demographics served).
    
  • Ability to work independently as well as collaboratively within a team.
    
  • Flexibility to work in a fast-paced, dynamic environment.
    
    
    Physical Requirements:
    
    
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    • Ability to sit or stand for long periods of time.
      
    • Ability to lift and carry up to 25 pounds as needed.
      
    • Ability to perform tasks involving repetitive movements, including typing and data entry.
      
      
      
      MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com

Keywords: Mohr Talent, Miami , Program Screening Specialist (Hybrid), Other , Miami, Florida