Service Desk Administrator

Company: VirtualVocations
Location: West Palm Beach
Posted on: March 4, 2025

Job Description:

A company is looking for a Service Desk Admin I - Orders & Billing.
Key Responsibilities

Monitor and manage support case queues within ServiceNow
Troubleshoot ordering and billing issues, including inquiries and invoice investigations
Collaborate with partners and internal teams to resolve billing and ordering issues

Required Qualifications, Training, and Education

At least two (2) years of previous work experience
Entry-level experience diagnosing problems with software and cloud products
HS Diploma/GED or equivalent work experience
ITIL Certification preferred

Keywords: VirtualVocations, Miami , Service Desk Administrator, Other , West Palm Beach, Florida

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