New York Licensed Member Experience Associate

Company: VirtualVocations
Location: West Palm Beach
Posted on: April 9, 2025

Job Description:

A company is looking for a Member Experience Associate - Retention.
Key Responsibilities

Manage a high volume of customer communications to resolution
Identify customer needs and provide innovative solutions to enhance satisfaction
Act as a liaison to resolve issues and promote customer retention

Required Qualifications

Minimum of two years in a call center environment
Previous experience in retention call center roles is preferred
Must possess a Property & Casualty (P&C) license across multiple states
Ability to multitask and work both independently and collaboratively
Proficiency in using various applications and tools for customer interaction

Keywords: VirtualVocations, Miami , New York Licensed Member Experience Associate, Other , West Palm Beach, Florida

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