Product Manager II
Company: 3313 Restaurant Brands International US Services L
Location: Miami
Posted on: March 15, 2025
Job Description:
Ready to make your next big professional move? Join us on our
journey to achieve our big dream of building the most loved
restaurant brands in the world.Restaurant Brands International Inc.
is one of the world's largest quick service restaurant companies
with over $40 billion in annual system-wide sales and over 30,000
restaurants in more than 120 countries and territories. RBI owns
four of the world's most prominent and iconic quick service
restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and
FIREHOUSE SUBS. These independently operated brands have been
serving their respective guests, franchisees and communities for
decades. Through its Restaurant Brands for Good framework, RBI is
improving sustainable outcomes related to its food, the planet, and
people and communities.The Product Manager II is responsible for
driving the strategy, development, and execution of innovative
digital solutions across the brand in the region. This role focuses
on creating seamless digital consumer experiences that enhance
guest interactions and improve franchisee efficiency. The Product
Manager II will oversee product lifecycles, from vision and
strategy to execution and performance monitoring, ensuring
alignment with business objectives and user needs.Role &
Responsibilities:
- Develop and execute a comprehensive product roadmap,
prioritizing features and enhancements based on business
objectives, user feedback, and market trends.
- Lead cross-functional collaboration with teams such as
Operations, Engineering, Design, Marketing, and Restaurant
Technology to deliver high-quality digital solutions.
- Define and communicate product vision, strategy, and value
propositions to internal and external stakeholders.
- Manage vendor relationships, including technology selection,
contract negotiations, and delivery timelines.
- Oversee product development processes, from ideation to launch,
ensuring timely delivery of solutions that meet business and user
needs.
- Create and maintain product requirements, user stories, and
acceptance criteria, ensuring clear alignment with design,
development, and QA teams.
- Analyze product metrics (e.g., NPS, engagement, conversion) and
user feedback to inform continuous improvements.
- Conduct evaluative user research (e.g., surveys, usability
tests, A/B testing) to validate product solutions and identify
areas for enhancement.
- Manage franchisee committees, gathering insights and building
relationships to ensure products address operational challenges
effectively.
- Provide updates to senior leadership on project progress,
performance metrics, and strategic initiatives.Qualifications:
- 3+ years with proven experience as a Product Manager, within
software or technology industries, preferably in QSR or related
sectors.
- Bachelor's degree in computer science, engineering, business,
or a related field; technical background preferred.
- Strong knowledge of product management frameworks (e.g., Agile,
SCRUM) and experience working with data and metrics (e.g., SQL,
Tableau, Looker).
- Demonstrated success in defining and launching products that
enhance user experiences and deliver business impact.
- Excellent communication, presentation, and interpersonal
skills, with the ability to influence and collaborate across
diverse teams.
- Vendor management experience, including evaluating and managing
external technology providers.
- Familiarity with restaurant operations and franchise systems is
a plus.
- Strategic thinking and analytical problem-solving
abilities.
- Ability to balance tactical execution with strategic
vision.
- Passion for customer-centric innovation and digital
transformation.Benefits at all of our global offices are focused on
physical, mental and financial wellness. We offer unique and
progressive benefits, including a comprehensive global paid
parental leave program that supports employees as they expand their
families, free telemedicine and mental wellness support.Restaurant
Brands International and all of its affiliated companies
(collectively, RBI) are equal opportunity and affirmative action
employers that do not discriminate on the basis of race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or veteran status, or any other
characteristic protected by local, state, provincial or federal
laws, rules, or regulations. RBI's policy applies to all terms and
conditions of employment. Accommodation is available for applicants
with disabilities upon request.Why work here?Looking for high
impact work in a fast paced and ever changing environment? Then you
have come to the right place. RBI is consistently looking for
individuals with a passion to learn and desire to make change.Get
In TouchIntroduce yourself to our recruiters and we'll get in touch
if there's a role that seems like a good match.
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Keywords: 3313 Restaurant Brands International US Services L, Miami , Product Manager II, Executive , Miami, Florida
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