Customer Account Specialist
Company: 804 Technology
Location: Miami
Posted on: March 15, 2025
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Job Description:
Are you seeking your next employment opportunity? 804 Technology
is currently assisting a client in Miami, FL with hiring a
Contracts Administrator Specialist. This is a direct hire position
paying up to $72,000 annually, depending on experience. The job
description is listed below and if you are interested, please email
resumes for immediate consideration.
Please read the information in this job post thoroughly to
understand exactly what is expected of potential candidates.
Job Description:
Customer Account Specialist:
Provides customer service, support and prioritization for team
through best practices. Acting as the Point of Contact for a group
of assigned accounts, they will also be responsible for driving
customer satisfaction and accountable for all customer-facing
activities and duties, including but not limited to; P.O-review,
bookings, RMA's, credits, reports, follow-up/status, and
resolution/relationship-management. As a major contributor to the
achievement of our annual goals, this role requires that the
Account Specialist work collaboratively with all departments within
our organization.
Job Core Responsibilities:
---Manage Aftermarket customer accounts; quoting, repair-order
review, bookings, credits, returns, reports, follow-up/status,
resolution/relationship-management. Collaborate with all teams to
hit goals and deliverables.
---Work closely with Supply-Chain, Operations, Quality and Trade
Compliance +, in order to ensure all customer requirements and
commitments are met.
---Participate in process improvement initiatives as required with
their respective customer base.
---Maintain, execute and train on/to documented Standard Work.
Education Level:
Bachelor's Degree (HIGHLY Preferred) or equivalent experience.
Field of Study/Area of Experience:
---2+ years of experience in MRO, customer-Service/Inside Sales,
Aerospace/Aviation After-Market, or a combination thereof.
---SAP and SalesForce a PLUS
---Must be computer proficient, especially in Excel
804 Technology is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to age, race, color, religion, sex, sexual
orientation, gender identity, disability or national origin.
Keywords: 804 Technology, Miami , Customer Account Specialist, Other , Miami, Florida
Click
here to apply!
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